Are you an insurer, loss adjuster or solicitor who instructs surveillance upon suspected fraudulent claimants?

Titan’s surveillance operatives are highly skilled in Insurance Fraud Investigations and experienced former government surveillance practitioners who have worked in the commercial investigatory sector for many years. Our evidence gathering techniques are carried out lawfully and in accordance with the Police and Criminal Evidence Act 1984 (PACE) and Criminal Procedure and Investigations Act 1996 to ensure our evidence stands the scrutiny of a criminal court. Although the Regulation of Investigatory Powers Act 2000 (RIPA) and European Convention on Human Rights (ECHR) doesn’t apply to non-government bodies, we apply it in the spirit it is intended. We do this by constantly reassessing necessity and proportionality against the objectives, as well limiting any collateral intrusion. As regards ECHR we pay particular attention to articles 2, 3, 6, 8 & 14.

Insurance Fraud Investigations – Insurance Claims

The methodology of claims management in the insurance industry has not changed significantly over many years. It has relied upon an assumed basic level of good faith on the part of the claimant, consistent with the good faith of the insurance contract.
The scale of insurance fraud, however, continues to increase. This is no doubt a reflection of society and the decline in social values.

So, what are the consequences of undetected fraud?

1. Increased premiums for policyholders,
2. Increased costs to the Insurer,
3. The insurer becomes less competitive.

It is becoming more apparent that without further insurance fraud detection that this crime will continue to rise, allowing an insurance fraud culture to become ingrained in our society.

The Association of British Investigators figures shows that in 2016:
Insurers detected 125,000 dishonest insurance claims valued at £1.3 billion. The number was down 5% on 2015, while their value fell 3%.
The level of organised fraud fell by around 30% on 2015, with 15,000 frauds valued at £174 million detected. This fall reflects the work of the Insurance Fraud Bureau (IFB) and the Insurance Fraud Enforcement Department (IFED), the specialist police investigation unit, in exposing crash for cash staged motor accidents, and other organised frauds, such as criminals offering fake motor insurance. It is also believed that fraudsters are moving into new areas such as bogus liability claims. There has been an epidemic in false food poisoning claims made against some overseas hotels and tour operators, often encouraged by disreputable claims management firms.

Fraud rests upon deceit, whether that be the concealment of material facts or the presentation of lies in place of facts. The uncovering of fraud rests upon the gathering of evidence to support the facts.

Insurance Fraud Investigation Claims

Why Titan for your Insurance Investigations?

  • We only utilise surveillance experts with years of operational experience, both as part of a public body and within the commercial sector.
  • Our knowledge of the law, evidence gathering, disclosure and retention of exhibits is continually updated as amendments and changes are made.
  • Titan has a National reach with offices based in Derby, Nottingham, Leicester, Sheffield & London.
  • We offer an efficient, professional and value for money service.

The services offered by our Insurance Fraud Investigations claims department include;

Motor Insurance – Insurance Fraud Investigations
Personal Injury
Contrived Theft
Contrived/staged and Induced Accidents
Motor Fraud Rings
Ghost Brokering
Non-existent Policyholder
Liable Third Party Tracing/Status Reporting
Urgent Witness Tracing
Policyholder and Third Party Interviewing
Locus Reporting
Exaggerated Losses

Commercial Insurances – Insurance Fraud Investigations
Industrial Accident
Product liability
Premises Liability
Vehicle Accident
Large Corporate Theft

Professional Indemnity – Insurance Fraud Investigations

Legal Malpractice
Valuation Claims
Medical Negligence/ misconduct

Insurance Fraud Investigations who do I contact?

One of Titan’s dedicated fraud investigations team is awaiting your call which will be treated in the utmost confidence. Titan Private Investigation offer it’s Insurance Fraud Investigation service nationally and can be contacted or visited at one of the office locations below;

Insurance Fraud Investigations Derby (Head Office) – Call 01332 650029
Insurance Fraud Investigations Nottingham Office – Call 020 31371150
Insurance Fraud Investigations Leicester Office – Call 0116 326 0777
Insurance Fraud Investigations Sheffield Office – Call 0114 3032426
Insurance Fraud Investigations London Office – Call 0115 824 2244

Alternatively, contact us by email at or use our fully confidential contact form and one of our team will get right back to you or chat with a team member direct using our Live Chat facility.

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